FREQUENTLY ASKED QUESTIONS
Here we have listed all the frequently asked questions as below.
What is video conference camera’s using place?
Long distance meeting, online education, Recording and broadcasting, teleconference, tele-medicine, examination ,live streaming and other places.
Why video conferencing is import in the business and life?
1.Reach out to several people at the same time
2. Save time and money on your travels
3. Face to face communication
4. A better way to interact and connect with people
What is including in a Video Conferencing system?
Video Conferencing system included a Video Conference Camera, Audio equipment, Central control unit(such as keyboard controller), and Conferencing software such as zoom, skype for business and so on.
Do I need to install any special software to use these cameras?
WONWIN’S camera is compatible with various software such as Skype, Zoom, Webex, gomeeting and so on
What is the zoom of your cameras?
WODWIN’S Camera including fixed focus, 5X 10X, 12X, 20X, 30X optical zoom.
What kind of speakerphone and camera should I choose?
We have video conferencing cameras and speakerphones that are specifically designed for small huddle rooms, conference and boardrooms, and large auditorium spaces. contact us now for more information on different meeting room systems
How can I control the camera?
Normally, you can use IR remote controller to operate the camera, and you can use PTZ keyboard controller to operate the camera as well, more details please contact us.
What is the difference between USB2.0 AND USB3.0 Cameras?
USB2.0 cameras, Video output pixel: 1080P 30/25, 720P 30/25. USB3.0/HDMI cameras, Video output pixel: 1080P 30/25, 720P 60/50/30/25. The bigger Frame number means a better, clearer, and more smooth picture, and the USB3.0 camera support USB3.0 and HDMI Video Output at the same time. what is the length of the USB cord in each? USB2.0 cable(3m) and USB3.0 cable(3m)
Do you have your own brand?
Yes, our brand is WODWIN. Do win-win business all of the world.
Can I do OEM or ODM?
Yes, We are welcome to do the OEM and ODM.
How long you will ship?
Generally, we will ship the products by air in 3-5 days after receiving the payment. We cooperate with DHL/Fedex/UPS/EMS and so on. And we accept paypal/western union/ TT.
How long is warranty period?
Usually 3 years, any service email us anytime,we will service you all lifetime
How Can I buy?
Send us an email: email@example.com or inquiry.
STILL HAVE QUESTIONS?
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